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Terms of License

Definitions

I, me: Nicholas Moore, a sole trader in the United Kingdom doing business using the trading name Pilotmoon Software.

Product: the PopClip software application. The scope of the product does not include any extensions (see Extensions below).

You: a free trial user or a licensed user of the product.

Authorized Reseller: a business authorized by me to to sell license keys for the product to end customers (see Appendix A).

App Store: Apple's Mac App Store.

Free trial

Where the product has a free trial mode, I grant you the right to use the product free of charge for the period of the trial. The trial mode may include purchase reminders and limitations on usage.

I encourage you to make use of the free trial before buying to see if the product is suitable for your needs.

License key purchases

License keys may only be purchased through an authorized reseller.

License grant

In consideration of the purchase fee paid by you to the reseller, I grant you a non-exclusive, non-transferable, non-sublicensable, perpetual, irrevocable, royalty-free right and license to use the product, subject to these terms and the reseller's terms.

License keys

During the purchase process, you will receive a license key and instructions on how to use it to activate the product. Activating the product removes all trial restrictions and purchase reminders.

The license key will be registered to a named user and email address at the time of purchase.

Change of registered details

To change the registered name and/or email address after purchase, contact support.

License keys have the following restrictions:

  • Personal license: A personal license key may be used to activate the product any number of computers that the registered user owns or controls (including work computers), for use only by the registered user.

  • Multi-user license: A multi-user license is for a specified number of users in a named organization, team, or business. It may be used to activate the product on any number of computers, for use by no more than the specified number of users simultaneously.

If you share, publish, or otherwise allow the use of your license key beyond that granted by the license, your license will be revoked, and you may no longer use the product. In such a case, I may use technical means to disable the use of the license key.

Update policy

In the first instance, your license entitles you to use the version of the product that existed at the time of purchase. Following your purchase, I may, at my sole discretion, provide updated versions of the product in the future.

Your entitlement to future updates depends on the type of license you have:

  • Time-limited license: entitles you to all product updates I release within the stated time period from the date of purchase. Upon expiry, you may continue to use the last version of the product released during the license period, but you will need to purchase a new license to receive further updates.

  • Lifetime license: entitles you to all product updates I release for as long as the product exists.

You may be required to make further payments within the license period to use features that have a recurring cost component such as syncing, API access, or other online features.

Previous update policy

Prior to 20th May 2024, the update policy was as follows:

Your App Store or license key purchase entitles you to lifetime use of the version of the product that was available at the time of purchase. I may, at my sole discretion, provide updated versions of products in future, either as free updates (downloadable from the App Store and/or activatable using your existing license key), or as paid updates requiring a further purchase or subscription.

Transfer policy

App Store and license key purchases are separate license agreements and are not transferable between each other. Purchasing on the App Store does not entitle you to receive a license key for the same product. If you wish, you may buy a license key separately, in addition to your App Store purchase.

Discount for App Store customers

I am currently offering a 50% discount on license key purchase to existing App Store customers of the same product. Please email proof of your App Store purchase to support@pilotmoon.com and I will send you a coupon code.

Refund policy

Refunds of license key purchases

For license key purchases, you may request a refund from from me for 30 days from the date of purchase. You do not need to provide a reason. To request a refund, email me at support@pilotmoon.com, stating your purchase order number and the email address you used for the purchase. I will ask the reseller to send back the money in full. After you receive the refund, your license will be revoked and you may no longer use the product.

You may also have the right to request a refund directly from the reseller, according to the reseller's terms and conditions.

Please try before you buy

I make a loss on all refunds due to transaction fees. Therefore, I ask that you make use of the free trial before buying, and only ask for a refund in exceptional circumstances.

Refunds of App Store purchases

App Store purchases are subject to Apple's refund policies. If you want a refund for your purchase from the App Store, please contact Apple support.

Setapp subscriptions

If you are a subscriber to Setapp, you may use the product as part of your subscription.

Setapp license grant

In consideration of the subscription fees paid by you to Setapp, I grant you a non-exclusive, non-transferable, non-sublicensable, perpetual, irrevocable (subject to your continued payment of the subscription fees when due and payable), royalty-free right and licence to use the product subject to these terms and Setapp’s Terms and Conditions.

App Store purchases

App Store purchases are subject to Apple's standard End User License Agreement (EULA).

App store purchases and multiple Macs

The App Store EULA lets you install and use the product on any Mac that you own or control. You can install PopClip on a new Mac by signing in to the store with the same Apple ID you used to purchase the product.

Extensions

I and others may publish downloadable add-on extensions that add functionality to the product. These extensions are not part of the licensed product and your use of these extensions is not included in these license terms. Extensions are subject to their own license terms as indicated.

Disclaimer

THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

Changes to these terms

I may update these terms from time to time, and I will publish the latest version here on my website. The terms published at the time of purchase will apply to that purchase.

Appendix A: Authorized resellers and subscription services


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